2N 3D Lonavala - Khandala Tour

• Hotel
• 2 Nights Hotel Stay (Standard / Deluxe / Premium – as per selection)
• Daily Breakfast
• Private Vehicle for sightseeing & transfers
• Toll, Parking, Driver Allowance
• Pickup & Drop from Mumbai/Pune

• Entry Tickets
• Lunch & Dinner
• Personal Expenses
• Guide Charges (optional)

• 50% advance required at the time of booking.
• Balance 50% to be paid 7 days prior to the tour start date.
• For last-minute bookings (within 7 days of departure), full payment is required at booking.
• Payments can be made via bank transfer, UPI, or company-approved online payment gateway.

• Booking Confirmation
• All bookings must be made in writing (via email, website form, or official WhatsApp).
• Bookings are confirmed only upon receipt of a minimum 50% advance payment of the total tour cost.
• Accommodation Policy
• Standard check-in and check-out times of hotels apply (usually 12:00 PM check-in & 10:00 AM check-out, unless specified).
• Room allocation is based on availability and category booked (Standard/Deluxe/Premium).
• Hotel accommodation is provided on a twin/triple sharing basis unless requested otherwise.
• Any early check-in/late check-out is subject to hotel policy and may incur additional charges.
• Any damage to hotel property caused by guests will be charged directly to the customer.
• Transportation Policy
• Vehicle type (sedan/SUV/tempo traveller/bus) will be provided based on group size.
• The vehicle is available as per the itinerary only and not for personal use or beyond specified hours.
• Driver details will be shared one day prior to the tour start.
• No refund will be provided for unused transportation services.
• Any damage to the vehicle due to negligence or misconduct will be charged to the customer.

• Cancellation by Customer:
• 30 days or more before departure: 10% of the total package cost will be charged.
• 15 to 29 days before departure: 25% of the total package cost will be charged.
• 7 to 14 days before departure: 50% of the total package cost will be charged.
• Less than 7 days before departure or No Show: 100% of the package cost will be charged.
• Cancellation by Company:
• In rare cases of force majeure or unavoidable circumstances (e.g., natural calamities, political unrest), the company may cancel the tour. Customers will be given full credit or an option to reschedule.
• Refund Policy
• Refunds, if applicable,Will be processed within 20–30 working days from the date of cancellation.
• Any refunds will be subject to deductions for non-recoverable hotel/transport bookings, administrative charges, and bank transaction charges.

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